On September 28-29, 2010, SMG hosted a select group of clients at our offices in Kansas City for our first Best Practice Summit. The Summit is designed to provide our clients with a relaxed, interactive atmosphere to share with one another as well as better understand how to leverage customer feedback for business success.
The Summit began with a client networking event and dinner at Kaufman Stadium, to watch the Kansas City Royals take on the Minnesota Twins. The Royals won 10-1, kicking things off on a positive note! (A few of our Minnesota-based clients might disagree...)
The Best Practice Summit featured two tracks: an Executive Track, designed for executive-level education and strategic best practices; and a Power User Track, with ...