SMG Events
SMG provides ongoing education on customer loyalty and exposure to best practices on customer experience management. Learn how to fully leverage your investment in listening to the customer from our family of SMG clients and world-renowned authors sharing cutting-edge approaches to managing the customer experience.
Upcoming Events:
Click here for information on the 2012 Forum.
Past Events:
Click here for highlights from the 2011 Forum.
Click here for information on our 2011 Power User Exchange.