Learn how to differentiate your brand and stand out in the marketplace, from author Youngme Moon. Discover how a different perspective can change your life, from the inspirational Dick Hoyt. Experience the success of one of the most unique fast-food concepts in the industry, Chick-fil-A. Inspire fresh thinking through an interactive session with The Second City.
Join SMG at our 14th annual Forum, a one-of-a-kind event where you can network with industry leaders and learn best practices for improving the customer experience. Exchange ideas and take away valuable new research on winning employee and customer loyalty.