Service Management Group



Forgot my password

Past Forum Attendees Say:

 

"The guest speakers are all very well respected in their professional spaces so it was awesome to hear them speak in person. I hope to be able to help drive more passionate focus at the office beginning next week."

 

 

 

 

 

Follow SMG on Twitter    Follow SMG on Facebook
  US  1 800.764.0439   UK   +44 (0)20 3463 0700

The Forum 2012

Forum        Speakers         Agenda        Accommodations        Registration        FAQ        



 

 

The Forum Agenda

 

Wednesday, March 7th

 12:00PM  5:00PM      Golf at East Lake Golf Club More Information
  1:00PM  4:00PM      The Chick-fil-A Experience More Information
 6:30PM     9:00PM      Welcome Reception and Check-in


Thursday, March 8th

 7:30AM 8:30AM       Breakfast
 8:30AM 9:15AM       Welcome
 9:15AM - 10:30AM       Keynote Speaker, Youngeme Moon
 10:30AM 11:00AM       Break
 11:00AM 12:00PM       Client Panel
 12:15PM 1:30PM       Lunch
 1:30PM 2:30PM       Industry Speaker, Chick-fil-A
 2:30PM 3:00PM       Break
 3:00PM 4:00PM       Motivational Speaker, Dick Hoyt
 6:00PM 9:00PM       Dinner & Second City

 

Friday, March 9th

 7:30AM 8:30AM       Breakfast
 8:30AM 8:45AM       Welcome
 8:45AM - 9:45AM       Speaker, Peter Sims
 9:45AM 10:15AM       Break
 10:15AM 11:15AM       Speaker, Second City
11:15AM 11:30AM       Wrap-up

 
 
All activities on Thursday and Friday are at the Ritz-Carlton.