Shift your program into high gear
Engage with fellow program managers and key SMG staff to maximize the impact of your customer experience program. Join us for this peer-to-peer sharing event to learn best practices in program implementation, as well as valuable insights into customer and employee loyalty.
The two-day session will feature an intensive course on design thinking, presented by the Stanford Institute of Design (also known as the d.school). Following that, there will be 12 informative workshops from which to choose.
Don’t miss the d.school presentation:
a dynamic, interactive experience that
will help you shift gears and think creatively.
