Service Management Group



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 SMG Forum 2012

Registration is Now Open for The Forum


 Join SMG for our annual Forum event. Network with industry leaders and learn best practices for improving the customer experience.

 

 

 Quirks Media Partner

 
Online Workshop:
Creating Brand Advocates


Research and webinar are now available for "Beyond the Survey - Engaging Respondents and Connecting with Customers." 


Corner Bakery Cafe Case Study

Corner Bakery Cafe's "Best In Class" customer feedback program upholds their "One Guest At A Time" philosophy.

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SMG in the UK

Learn more about SMG's work in the United Kingdom.

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  US  1 800.764.0439   UK   +44 (0)20 3463 0700

Privacy Statement.

We will not share, sell or rent any of the information collected on this website to anyone outside of SMG. If you do not wish to complete our contact form, you may also contact us via e-mail, phone or fax. SMG has a strong commitment to privacy. If you have any questions, please contact us at 800.764.0439.


U.S. - EU Safe Harbor Privacy Statement


For personal information related to consumer surveys that Service Management Group, Inc. receives from the European Economic Area, including Switzerland, we are committed to handling such personal information in accordance with the Safe Harbor Principles. For more information, please read our SafeHarborPolicyStatement.