Current client reporting system can be accessed here.
As a leading customer feedback management (CFM) firm, SMG helps you get smarter about your customers and employees to increase loyalty and improve ROI
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We're passionate about helping you create superior customer and employee experiences.
Introducing the smg360® app: All of your data. All in real time. All at your fingertips.
We share our insights and apply proven best practices that guide leading global organizations.
Discover how one leading grocery retailer inspired its field teams to support new CX efforts.