SMG celebrates its first annual Day of Giving with community engagement projects

Kim Klosak | Apr 26, 2019 Kim Klosak 04/26/19

We’ve been headquartered in Kansas City for 28 years and giving back to our community is not just important to us—it’s a part of our company culture. Each employee is given eight extra hours of paid time off each year to use toward a community service project of their choice. And throughout the year, our designated charity cadre organizes multiple events and opportunities for SMG team members to give back. From holiday gift drives for Homeless Angels to weekly reading sessions with Lead to Read KC, community involvement is one of our top priorities.

This year we went a step further and held our first annual Day of Giving. Every employee at our KC headquarters was given half the day to volunteer their time at several local non-profits. Here are a few of the amazing organizations we partnered with:

  • Prepping meals and serving lunch at Children’s Mercy Hospital’s Family Room—a special place at CMH where inpatient families can rest and still be close to their child; and preparing freezer meals and snacks at the Wylie House—a local Ronald McDonald House providing 20 private bedrooms to board families of longer-term CMH patients.

    Day of Giving_Ronald McDonald House

  • Packing and sorting personal care items at Giving the Basics—an organization that provides personal hygiene necessities not covered by government assistance programs to more than 65 local pantry locations and 186 schools.

    Day of Giving_Basics 2

  • Packing BackSnacks for local students in need at Harvesters—a regional food bank serving a 26-county area and more than 760 not-for-profit agencies.

    Day of Giving_Harvesters

  • Meal prepping and reading with students at Operation Breakthrough—an organization that provides a safe, loving, and educational environment for children in poverty and empowers their families through advocacy, emergency aid, and education.

    Operation Breakthrough

  • And for those who couldn’t get away from the office, SMG hosted an on-site activity making snack bags for Ronald McDonald House Charities of Kansas City, which helps families remain close to their sick children while they get the care and supportive services they need.


The event was a huge success, with more than 150 SMG employees spending their afternoon giving back to our community. Not only was it an opportunity to help someone out, it was also a chance for coworkers to bond outside the office and spend time with people from other departments who they don’t always get a chance to engage with. Working together to make a difference was a pretty great way to spend the day—and we’re looking forward to doing it again.

Interested in being a part of our team? We’d love to have you! Check out our current opportunities.

Kim Klosak | VP, Human Resources
Customer Experience Update