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Online Reporting System

Current client reporting system can be accessed here.

Client Insights

With a name like Service Management Group—we don’t take service lightly. Our Client Insights teams are what make SMG’s partnerships second to none. We’re a passionate group of people eager to jump in and deliver the personalized insights and support our clients depend on to push their brands forward.

Account Leadership

Experts in cross-functionality—our account leaders know what it takes to wear many hats. We set the vision for our teams to deliver creative, client-driven solutions that lead to real change. We’re all about adding value where our clients need it most—and we inspire our teams to consistently exceed expectations at every turn.

Account Management

We work up-close and personal with all the cool brands we get to call our clients. Our day-to-day means building and maintaining the awesome partnerships SMG is known for—and delivering insights to the C-suite so they can make better decisions for their business. If you thrive on organizing and analyzing data to find those a-ha moments that lead to action—this is the team for you

Account Support

If you’re just getting started in account management, our analyst and admin roles are the right first step. We’re dedicated to ensuring our team delivers quality experiences to every client and eager to find where our strengths and skills can add value. If you’re ready to learn and hungry to grow—this is a great place to start.


Ready to jump in? See our available positions.

View opportunities