smg360® experience management platform

Watch the video to see how smg360 helps brands boost loyalty + improve business performance across the customer journey with:

  • Cross-channel reporting dashboards + intuitive drill-down capabilities
  • Predictive analytics that identify targeted areas for improvement
  • Real-time alerting + multi-channel case management for enhanced closed-loop efforts
  • AI-powered text analytics that add critical context to experience management metrics
  • Business intelligence capabilities that integrate disparate datasets

SMG enterprise experience management (XM) demo

Want to know more?

Fill out the form so we can schedule a time to demo the end-to-end experience management (XM) capabilities available in the smg360 platform and through SMG’s professional services.

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