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Online reporting system

Current client reporting system can be accessed here.

Why SMG
As a leading customer feedback management (CFM) firm, SMG helps you get smarter about your customers and employees to increase loyalty and ROI.
- Overview
- People
- Technology
- Insights
Know More. Do Better.

We’re as passionate about your business as you are. Discover why we do what we do…and what that means for you.
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Solutions
We're passionate about helping you create superior customer and employee experiences.
It's all here.

Introducing the smg360® app: All of your data. All in real time. All at your fingertips.
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Industries
We share our insights and apply proven best practices that guide leading global organisations.
Mix it up.

Discover how this restaurant used the right recipe to make a big impact on the customer experience.
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Resources
Contact Us

Events

See you next year!

Client Connect

Join us at Client Connect for a day of engaging activity to see your data in a new light—and unearth the gem that will change the way you do business.

15 November 2018 | London

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See you next year!

Forum

Your brand’s success depends on your ability to envision the future. At Forum 2019 we’ll establish a new vision—for your data, your insights, and the future of customer feedback management.

4-6 March 2019 | Orlando

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