Current client reporting system can be accessed here.
As a leading customer feedback management (CFM) firm, SMG helps you get smarter about your customers and employees to increase loyalty and ROI.
We’re as passionate about your business as you are. Discover why we do what we do…and what that means for you.
We're passionate about helping you create superior customer and employee experiences.
Introducing the smg360® app: All of your data. All in real time. All at your fingertips.
We share our insights and apply proven best practices that guide leading global organisations.
Discover how this restaurant used the right recipe to make a big impact on the customer experience.
Join us at Client Connect for a day of engaging activity to see your data in a new light—and unearth the gem that will change the way you do business.
15 November 2018 | London
At SMG Forum, we’ll help you tap into the hearts and minds of your customers and employees by exploring data-driven human truths that boost your brand and your business.
4-6 March 2019 | Orlando