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Online reporting system

Current client reporting system can be accessed here.

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Client Connect Presentation

Advanced techniques for the SMG reporting website + app

Taking feedback to the next level

SMG works hard to bring the best technology to your customer feedback programme. Every role in your organisation can use your reports to keep your brand moving forward.

In this session we discuss how:

  • Operations can monitor success of your service standards
  • HR can see the impact of training programmes
  • Marketing can fix declining promotion scores
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