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Online reporting system

Current client reporting system can be accessed here.

Technology

In a world of big data, we are a big deal. In fact, we are building one of the deepest data lakes in the omnichannel space, filling it with new and innovative technologies. How do we do it? Our research and technology teams sit and work side-by-side, continuously advancing our own capabilities and skill sets. We consider the role of technology in all of our decisions ensuring what is "so cool" is also " so useful."

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Performance

Data in. Data out. Day in and day out. At the risk of sounding redundant (because our systems are), trust SMG to keep your surveys and reporting tools up, running and available.

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Accessibility

Use your data when you need to and how you want to. With exceptional uptime reliability and our open architecture you always have a clear picture of what is going on right here, right now.

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Flexibility

We thrive on change. Our passion for innovation leads to configurable technologies that can be quickly deployed to meet specific client needs.

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Security

Put your worries about hackers and fraud to rest in the knowledge that your data is safe and secure. We deploy technology that monitors for valid usage, looks at the quality of data and protects against denial of service attacks.

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Partners

We work with the best of the best to give our clients exactly what they need. That means using only premium back-end technology to support our robust systems and establishing quick and easy ways to bring in data from important sources. It’s our job to make sure everything runs smoothly behind the scenes, so you have everything you need to shine with customers.

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Reporting + Analytics

Real-time and role-based. Configurable and cohesive. Mobile optimization and an integrated reporting app. Our decades of experience ensure we deliver the most valuable information to the right people in the best way to drive change and enhance your business.

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