English (United Kingdom)
  • English (US)
  • English (United Kingdom)

Online reporting system

Current client reporting system can be accessed here.

Partners

We’re all about being better together. Building our tech stacks to leverage the industry’s best back-end features. Ensuring we’re set up to deliver flexible, scalable integrations with all kinds of data sources. Giving our clients access to complementary solutions that help the data work harder. Because when it comes to technology—you need it all.


Tech Partners

These technologies enhance the capabilities of our enterprise CFM platform:
Amazon Connect
Google
Hadoop
HortonWorks
IBM
Lexalytics
Listrak
LivingLens
Spotfire

Integration Partners

We help clients maintain a single source of omnichannel insights by
integrating additional datasets:
Bizrate
ElaCarte
Fishbowl
Olo
OpenTable
Punchh
RizePoint
Salesforce
ServiceCheck
Steritech
WorldAPP
Zendesk
Ziosk

Solution Partners

These brands offer innovative solutions that work well with ours—giving clients
opportunities to maximise ROI:

Featured Resources

Client Only
Reports

The Forrester Wave™: Customer Feedback Management Platforms, Q4 2018

Client Only
Best Practice Guide

The essential guide to text analytics for CX pros

Client Only
Product + Tech Info

smg360 reporting website