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Video

2021 mid-year platform enhancement webinar

What’s new + coming soon to the smg360 platform

Want to see how SMG is moving customer and employee experience analysis forward in 2021? In this webinar, product team members Bennett Gamel, Ashley Edgar, and Jami Ferguson showcase the platform enhancements SMG has rolled out so far in 2021 and preview some of the soon-to-arrive features we’re working on for the future.

Review new enhancements in our 3 key areas of:

  • Collection innovation: A new DIY feedback designer that blends self-control of feedback collection with SMG’s industry-leading professional services + support
  • Access + usability: New dashboard designs that provide quick insight on the progression of key metrics
  • Active insights: An expanded reporting panel that provides more proactive insight on brand, consumers, + competition
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