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PUX Presentation

3 ways to make local reviews work harder

Use Trumpet Ratings to make your CX program do more

It’s easy to ignore your brand’s local reviews, because it’s hard to know what to do with them. The good news is: there are ways to take action on customer reviews right now—and drive loyalty in the process.

Check out this presentation to learn:

  • Why local reviews matter—and how review sites differ from social media sites
  • How reviews impact search engine optimization
  • Best practices for collecting and responding to location-level reviews