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Online Reporting System

Current client reporting system can be accessed here.

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White Paper

Connecting with customers beyond your survey

Harness social technology to let your customer feedback work harder for your brand

Most brands already know recommendations and referrals are linked with increased profitability. But are they leveraging social technology to enable customers to share their positive experiences with a broader network? In this white paper, we share tactical suggestions on how to integrate social technology with CX surveys.

Download the white paper to learn:

  • How opt-in email capture can supplement the information you’re already gathering
  • Best practices for linking to social sites at the end of your CX survey
  • Appropriate social technology questions for inclusion in your survey 
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