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Top Partnership Insight

Extra prep for holidays gives field teams a chance to shine

Location-level feedback pinpoints areas of opportunity

One specialty retail client experienced their largest drop in scores leading up to one of their busiest holidays—Mother’s Day. Location-level feedback pinpointed specific issues and gave field teams the opportunity to adjust their strategy and provide an improved guest experience.

Download this Top Partnership Insight to learn how the client:  

  • Used financial linkage to correlate sample offerings with increased comp sales
  • Created training materials focused on specific OSAT-dwindling issues
  • Evaluated flavor inventory to simplify prep time + reduce stocking issues