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Online Reporting System

Current client reporting system can be accessed here.

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Case Study

Firehouse Subs blazes a trail to excellence with the help of its SMG partnership

Download the case study to learn how Firehouse Subs puts CX data to work

Nearly 9 out of 10 marketing leaders say they’re working to differentiate on customer service. Innovative brands like Firehouse Subs are already making CX a key strategic initiative. Learn how they’re taking steps to ensure a consistently high experience across the chain.

Download the case study to learn how Firehouse Subs:

  • Turns brand-wide CX data into location-specific insights
  • Focuses improvement efforts with competitive benchmarks
  • Equips front-line teams with action-planning tools
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