How can brands bridge the gap between the in-store and digital experience?

Connect the customer experience across channels

While everyone’s scrambling to collect data on every touchpoint, not enough brands are taking the time and effort to sync up their datasets (or their cross-channel strategies).

Watch the video learn how the right experience management (XM) program helps brands:

• Discover what influences channel preferences 
• Identify common themes in customer feedback 
• Personalize the customer experience through data integration