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Video

How can brands provide an elevated digital experience?

Bridge the satisfaction gap across touchpoints

Josie Gaeckle sat down with GM of Digital Chris Bosco to share insights about the digital customer journey, including ways brands can elevate their digital offerings.

Watch the video to learn:

  • Best practices for providing a comprehensive digital CX strategy
  • Ways to bridge the gap between in-store + digital experiences
  • How SMG is helping brands listen + uncover insights across digital channels
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