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Improve the digital experience + increase conversion

Make smarter, more informed improvements to your digital presence

The digital experience is more important than ever—whether you’re selling products or providing an overview of your business, your website is an extension of your brand. An always-on feedback tab allows consumers to deliver unsolicited feedback, giving your brand the information you need to improve the digital experience.  

Check out the video to see how SMG’s digital feedback tab helps brands:

  • Gain unsolicited feedback from purchasers + non-purchasers
  • Collect targeted feedback on specific elements that are impacting conversion
  • View captured data alongside other CX data in smg360