English (US)
  • English (US)
  • 日本語
  • English (United Kingdom)

Online Reporting System

Current client reporting system can be accessed here.

Download Now

Share a little to learn a lot.

Case Study

la Madeleine aligns feedback channels (+ saves money)

A premium guest experience means keeping it authentic

Knowing how critical it was to uphold their commitment to a high-quality guest experience across every touchpoint, la Madeleine took a closer look at their third-party contact center.

Download this case study to learn:

  • How la Madeleine pinpointed the issue
  • Which actions were taken to address the problem
  • How the results impacted the business