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SMG 2021 roadmap preview

A look at what's coming soon to smg360®

Throughout 2021, SMG will be releasing platform and technology enhancements in the areas of feedback innovation, access + usability, and active insights—all of which support our vision of helping clients inspire smart changes. In this on-demand webinar, exclusively for SMG clients, members of our Product Management team highlight upcoming enhancements and discuss how they can be applied to advance your experience management (XM) program. 

See SMG's roadmap for: 

  • Text analytics enhancements for efficiency + ease in surfacing insights
  • New in-platform integration + connector support
  • Increased support for DIY capabilities + feedback collection methods
  • And much more!