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SMG PostShip

Measure the fulfillment experience to ensure your brand delivers

When customers place an order through your website or mobile app, they trust you to provide a seamless shopping experience that reaches their doorstep. Betray that trust with late shipments, inaccurate orders, or damaged goods, and you face an uphill battle to regain their loyalty. SMG PostShip allows you to measure each step in the fulfillment process, so you can be sure your brand delivers.

PostShip helps you:
  • Track satisfaction from homepage to doorstep
  • Integrate reporting with other CX channels
  • Stay ahead of revenue-impacting issues