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SMG Program Methodology: Incentives

Choosing the best incentive for your customer experience management program

Using incentives to solicit customer feedback ensures your experience management program provides an accurate read on your brand’s day-to-day customer experience by garnering a representative sample. But with multiple options to choose from, which is the right choice for your brand?


Download the one-pager to learn:

  • The business benefits of a strong incentive
  • SMG's top-performing recommendations
  • Incentive success stories
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