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XM best practices + new strategies to adopt amid COVID-19

Respond to changing consumer behavior

As COVID-19 brings on a new era of customer and employee experiences, brands must adjust their experience management (XM) strategies to focus on what’s in their control. Luckily, a robust XM program can help shift your approach and respond appropriately to changes in consumer behavior and employee expectations.

Download our on-demand webinar, where VP of Client Insights Jacqui Mueller and Director of Product Implementation Ashley Edgar discuss:   

  • The 7 principles brands must commit to during COVID-19
  • Current trends in the market + what they mean for industries
  • Client-only offers to optimize your XM solution