Did you know 60% of employee turnover occurs within the first 90 days? You only get one shot at a first impression, but your preparation process can be continuously refined. SMG’s onboard survey provides an inside view of how well you prepare for—and follow through on—this critical moment. We measure every facet of the hiring and onboarding process to make sure new hires are ready from day one.
It’s all about the match. Ability. Personality. Availability. Expectations. Onboarding surveys offer the opportunity to uncover differences between hiring expectations and job responsibilities. Review and revise your interview process to clearly define roles and expectations. Reduce turnover by matching the right person to the right job at the right time.
Measure how well you help employees acclimate and understand how to do their jobs. Use your feedback to craft effective training methods that cover every aspect of the job and provide new hires with access to managers who are willing and able to offer support.
What happens when the onboarding process doesn’t go as smoothly as planned? Count on alerts to notify you in real time so you can know when and where you need to improve. Immediate notifications to parties that can impact outcomes turn a reactive situation into a proactive approach that gets new hires back on track.
Turn the tide on high turnover by empowering employees
A spirited staff drives customer satisfaction
Empower staff to cool down customer complaints