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Current client reporting system can be accessed here.

Why SMG
As a leading customer feedback management (CFM) firm, SMG helps you get smarter about your customers and employees to increase loyalty and improve ROI
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We’re as passionate about your business as you are. Discover why we do what we do…and what that means for you.
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Introducing the smg360® app: All of your data. All in real time. All at your fingertips.
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We share our insights and apply proven best practices that guide leading global organizations.
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Discover how one leading grocery retailer inspired its field teams to support new CX efforts.
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