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The Total Economic Impact™ Of The smg360® Customer Experience (CX) Solution
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How Party City enhanced its cross-channel XM strategy to create a more seamless customer experience
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smg360® customer experience management platform
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The state of the delivery experience
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Case Study
4 patient experience trends shaping a human-centric approach to healthcare
Case Study
How Signet Jewelers optimised online reputation management to strengthen customer relationships + boost digital presence
Top Partnership Insight
Evaluate + allocate holiday staffing to ensure customers are supported across all touchpoints
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Empowering employees to create a customer-centric culture drives satisfaction, KPIs, and conversion
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The Changing Consumer
Video
2021 mid-year platform enhancement webinar
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Tractor Supply Company invests in digital enhancements, offering new touchpoint for customers + yielding significant sales growth
Video
How can brands provide an elevated digital experience?
Top Partnership Insight
How to create a valued work environment + drive employee engagement