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Online Reporting System

Current client reporting system can be accessed here.

Resources

Metrics that matter: 11 essential CX reports

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Featured Resources

  • la Madeleine aligns feedback channels (+ saves money)

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  • 6 tips for keeping your CX survey on pace with other customer touchpoints

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  • 7 ways to validate your CX program (that will also drive your bottom line)

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All Resources

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Product + Tech Info

Data integration

Product + Tech Info

SMG VisitView for healthcare

Product + Tech Info

A comprehensive approach to insights for healthcare consumers and providers

Case Study

6 months in, location analytics shed light on Lidl's U.S. expansion

Report

Four factors driving consumer-centric healthcare

Client Only
Top Partnership Insight

Use product testing to find your customers’ sweet spot

Client Only
Top Partnership Insight

Create a welcoming experience to drive extended dwell time

Client Only
Top Partnership Insight

To engage franchisees, find innovative ways to bring your CX programme to life

Client Only
Client Connect Presentation

A step-by-step guide to best-in-class surveys

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