Current client reporting system can be accessed here.
SMG’s unique CEM model puts a dual focus on technology and services to help brands turn mountains of data into actionable insights that change business outcomes.
We’re as passionate about your business as you are. Discover why we do what we do…and what that means for you.
We're passionate about helping you create superior customer and employee experiences.
Introducing the smg360® app: All of your data. All in real time. All at your fingertips.
We share our insights and apply proven best practices that guide leading global organizations with their customer experience measurement.
Discover how this restaurant used the right recipe to make a big impact on the customer experience.